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FMFB-A

The First Microfinance Bank – Afghanistan (FMFB-A) started its operation in 2004 and is part of the Aga Khan Agency for Microfinance (AKAM), which has financial institutions operating in over 15 countries throughout the developing world. It is affiliated with the Aga Khan Development Network (AKDN), a group of nine development agencies working in health, education, culture and rural economic development primarily in Asia and Africa. Our primary objective in Afghanistan is to contribute to poverty alleviation and economic development through the provision of sustainable financial services to the poor and underserved. Since 2016, we are a member of the Global Alliance for Banking on Values (GABV) – an independent network of the banks using finance to deliver sustainable economic, social and environmental development. Our values- based banking agenda focuses on providing affordable financial services that promote entrepreneurship, agriculture, incremental housing and clean energy in Afghanistan. FMFB-A is the market leader with 67% market share in terms of Gross Loan Portfolio (GLP).

What number should send SMS Banking enquiries to?

13/02/202313/02/2023 by FMFB-A

To request information about your account you can send an SMS to 599 with a specific “SMS Code”. The SMS Codes to use are as follows:

What should I do if I get my phone/number lost or stolen?

13/02/2023 by FMFB-A

If the Mobile Phone Number which is registered for SMS Banking is lost, stolen or sold to another individual, then you should immediately notify FMFB-A of the incident and cancel the SMS Banking Services.

Which Telecommunication Networks are Available in this service?

13/02/2023 by FMFB-A

This service is currently available for holders of SIM cards from Roshan and MTN telecoms.

Can I register more than one mobile phone for SMS Banking?

13/02/2023 by FMFB-A

No. Only one mobile phone number can be registered for SMS Banking services.

What type of SMS enquiries can I make

13/02/2023 by FMFB-A

Once you are registered for SMS Banking Services, you can request the following at any time:

How can I do transfer through P2P

13/02/2023 by FMFB-A

By Using following steps, you can do transfer through P2P, for more information please use the P2P Guideline.

Is there a complete Tutorial or Guide on how to use Peer to Peer (P2P) Services?

13/02/2023 by FMFB-A

Yes. We at FMFB-A developed a P2P Guidance that takes you through a step-by-step journey on how to use P2P Services. To receive the document, all you need to do is to send us an email to customerservices@fmfb.com.af or contact us by dialing 599 and request for the “P2P Guidance”.

Does FMFB-A have any charge on P2P Service?

13/02/2023 by FMFB-A

How can I do transfer through P2P

13/02/2023 by FMFB-A

By Using following steps, you can do transfer through P2P, for more information please use the P2P Guideline.

How Can I register myself for this service?

13/02/2023 by FMFB-A

Before using Peer to Peer (P2P) Services, you need to visit one of the nearest FMFB-A’s branches to fill the Online Banking Registration Form and select “online banking services section”. Any Individual who have access to FMFB-A online banking can use from this service.