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Jul 12, 2026

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Jul 12, 2026
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FMFB-A

The First Microfinance Bank – Afghanistan (FMFB-A) started its operation in 2004 and is part of the Aga Khan Agency for Microfinance (AKAM), which has financial institutions operating in over 15 countries throughout the developing world. It is affiliated with the Aga Khan Development Network (AKDN), a group of nine development agencies working in health, education, culture and rural economic development primarily in Asia and Africa. Our primary objective in Afghanistan is to contribute to poverty alleviation and economic development through the provision of sustainable financial services to the poor and underserved. Since 2016, we are a member of the Global Alliance for Banking on Values (GABV) – an independent network of the banks using finance to deliver sustainable economic, social and environmental development. Our values- based banking agenda focuses on providing affordable financial services that promote entrepreneurship, agriculture, incremental housing and clean energy in Afghanistan. FMFB-A is the market leader with 67% market share in terms of Gross Loan Portfolio (GLP).

What is a Wallet Push transaction?

27/07/2026 by FMFB-A

A Wallet Push is when you transfer funds from your FMFB-A bank account to your linked electronic wallet.

Categories FAQs, Wallet Push & Pull Transactions Leave a comment

How do I know if my electricity bill payment was successful?

27/07/2026 by FMFB-A

You will receive a confirmation message and a digital receipt. You can also check your transaction history and download the receipt.

Categories Electricity Bill Payment, FAQs Leave a comment

What should I do if the bill amount shown in the app is incorrect?

27/07/2026 by FMFB-A

Verify your consumer number. If the issue persists, contact the electricity provider directly, as we retrieve data from their system.

Categories Electricity Bill Payment, FAQs Leave a comment

Is electricity bill payment available on weekends and holidays?

27/07/2026 by FMFB-A

Yes, you can pay your electricity bills 24/7, including weekends and public holidays.

Categories Electricity Bill Payment, FAQs Leave a comment

Can I view my past electricity bill payments?

27/07/2026 by FMFB-A

Yes, you can check & trace all your electricity bill payment history from your bank account statement via Online Banking.

Categories Electricity Bill Payment, FAQs Leave a comment

What information do I need to pay my electricity bill?

27/07/2026 by FMFB-A

You only need your consumer or reference number, as shown on your electricity bill.

Categories Electricity Bill Payment, FAQs Leave a comment

Is there a limit on the amount I can pay for an electricity bill?

27/07/2026 by FMFB-A

Answer: Typically, no, as the bill amount will be automatically retrieved; however, the automatic bill amount shouldn’t exceed AFN 30,000 

Categories Electricity Bill Payment, FAQs Leave a comment

Can I pay someone else’s electricity bill?

27/07/2026 by FMFB-A

Yes, you can pay any bill as long as you have the correct consumer or reference number and sufficient funds in your bank account.

Categories Electricity Bill Payment, FAQs Leave a comment

How do I know if my electricity bill payment was successful?

27/07/2026 by FMFB-A

You will receive a confirmation message and a digital receipt. You can also check your transaction history and download the receipt.

Categories Corporate Online Banking FAQ, FAQs Leave a comment

What should I do if my electricity bill payment fails?

27/07/2026 by FMFB-A

If the payment fails, your account will not be debited. If debited, the amount will be refunded within 24 hours. If not, please contact our customer support team at 599.

Categories Electricity Bill Payment, FAQs Leave a comment
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Email: info@fmfb.com.af | Phone: +93(0) 790 010 105