Careers

Full Time
Kabul, FMFB-A, Head Office
Posted 6 days ago

About FMFB-A:

As a background, FMFB-A started its operation in 2004 and is part of the Aga Khan Agency for Microfinance (AKAM), which has financial institutions operating in different countries throughout the world. It is affiliated with the Aga Khan Development Network (AKDN), a group of development agencies working in health, education, culture and rural economic development.

Job Details:

TitleIT End of Day Officer# of Vacancies1
NationalityAfghanGrade, SalaryAs per the Bank salary scale
TypeFull-timeClosing dateMarch 18, 2024
DurationPermanentLocationIT Department, Kabul Province
Vacancy ID.FMFB-HR-0028-2024GenderMale

Duties and responsibilities:

  • Preform important functions in system, and prepare it for next business day.
  • Ensures pending, unauthorized or maintenance records are completed before EOD execution.
  • All branches should be informed for incomplete tasks in the system and schedule all branches closure as per the EOD time line.
  • Branch support and user issues resolution.
  • Contacts branches for regular and proper cash closing.
  • Ensures all branches to execute branch EODM and users are not logged in.
  • Escalate Urgent EOD related service requests with MY Support team.
  • Monitor branch EOC progress in system.
  • AM EOD Officer to ensure system dates are properly changed to next working day.
  • Extract required Daily and Monthly reports and prepare for related departments.
  • Ensure patches and scripts are properly tested before moving to production.
  • Monitor system performance and records EOC timing.
  • Maintain Logs and EOC failures during the course of each day End.
  • Switch over to the DR side, Support the branch operation, and closure and post verifications per the BCP plan.
  • Communicates regularly with remote branches for transactions in question.
  • Serves as member of BCP for branch closure and executing branch EODM from HO.
  • Taking ownership of issues until resolution.
  • Communication with parties Internal and external to resolve escalated issues.
  • Be punctual, responsible and approachable.
  • Get the responsibility of EOP from the AM Officers every day at 3:30 PM.
  • Good communication and interpersonal skills.
  • Ensure proper approval and documents are available for changes and access right allocation.
  • The incumbent to ensure back up day operators are able to delegate the responsibility in case of absence.
  • Assists with other tasks as assigned by relevant line manager.

Qualifications:

  • Having bachelor degree in computer science or related to the field, with three years of experience.
  • Strong Programing or SQL.
  • Knowledge of software and application development.
  • Preferred to have experience in banking.
  • Familiarity with open source software will be an advantage.
  • Quick learner.
  • Good in communication and team working.
  • The job is conditioned by a late working hour that starts in the afternoon and ends late at night.
  • It is a night shift job and the candidate shall work till late night and this is the job condition.

Submission Guideline:

If you meet the above requirements, we are encouraging you to apply for this position. Please send us your CV along with a cover letter via email at (vacancies@fmfb.com.af).

Please make sure that your email includes the vacancy ID as the subject line.

Note that, only the candidates who are meeting the requirements of the position will be shortlisted.

About FMFB-A: As a background, FMFB-A started its operation in 2004 and is part of the Aga Khan Agency for Microfinance (AKAM), which has financial institutions operating in different countries throug…View more

Full Time
Faizabad
Posted 1 week ago

About FMFB-A:

As a background, FMFB-A started its operation in 2004, and is part of the Aga Khan Agency for Microfinance (AKAM), which has financial institutions operating in over different countries throughout the world. It is affiliated with the Aga Khan Development Network (AKDN), a group of development agencies working in health, education, culture and rural economic development.

Job purpose:

Deputy Branch Operations Manager is responsible for the entire operations of a branch to ensure there is sufficient internal controls in place and overall branch operation. The incumbent of this position is responsible for supervising customer services and customer care ensuring high quality customer service and after sales service. The position is also responsible to make sure that bank policy and procedures are fully complied with regards to processing transactions in the Flexcube, managing and handling cash in transits and cash in vault.

Job Details:

TitleDeputy Branch Operation Manager# of Vacancies1
NationalityAfghanGrade, SalaryBank Salary Scale
TypeFull timeClosing dateMarch 16, 2024
DurationRegular (Permanent)LocationFaizabad Branch
Vacancy. #FMFB-HR-0027-2024GenderMale / Female

Position Duties and responsibilities:

1- Internal Control Responsibilities:

  • Ensure due diligence in authorization of transactions in Flexcube for cash transactions and customer onboarding/account opening.
  • Ensure documents, vouchers and supporting documents related to transactions are reviewed properly and due diligence is made.
  • Ensure compliance with bank operation manual, AML and CFT policy with regards to all branch operation.
  • Checking and review of cash reconciliations, End of Day process and system user profile access.
  • Supervise and monitor process of updating documentations, KYC and audit findings related to branch operation.
  • Manage and supervise cash replenishments to ATMs and its reconciliations.
  • Take round of Branch every day including vault to report any sign of tempering to security and operation department.

2- Customer Service Responsibilities:

  • Ensure customers are received and treated politely with respect in the branch.
  • Ensure that front line staff dressing is as per HR policy on dress code.
  • Manage and supervise opening of cashier till and running start of day in the system if required on time and ensure staff are ready to serve customers at official hours/counter timing.
  • Ensure following basic branch operation requirements are available.
  • Sufficient funds available on cashier counter.
  • Sufficient forms are available with customer service area, printed stationery and updated stamps are available.
  • Availability of necessary marketing materials i.e. Brochures, standees etc. are available at right place.
  • Complain Box, customer literacy booklets, leaflets, serviceability of security equipment.
  • Ensure that right person is at right place to serve customers as success of branch operation mainly depend on workplace efficiency.
  • Branch Environment i.e. cleanliness, proper Branch lighting, suitable temperature etc.
  • Handle Corporate customers when they visit branch.

3- Sales and Marketing Responsibilities:

  • Ensure timely account opening of customers and growing deposits.
  • Ensure timely issuance of various cards including Af Pay Cards, MasterCard or any another card.
  • Ensure cross selling and upselling of products and services including online banking, mobile wallet and other services of the bank when customer visit branch.
  • Provide information to branch visitors especially corporate clients on bank products and services.
  • Ensure promotion of Bank products and services to visiting potential customers.
  • Coordinate with Relationship Manager in Operation Department and Marketing department for marketing materials and communicating customer feedback.

4- Other Responsibilities:

  • Ensure to on job training of all operation staff on technical aspects of their job and build branch staff capacities.
  • Manage and Supervise petty cash and branch related logistical/administrative needs of the branch i.e. monthly branch requests, fuel or any other branch needs.
  • Any other responsibility assigned by Branch Manager in coordination/approval from Branch Operation Manager.

Qualification:

  1. Having bachelor degree in business Administration or related to the position with four years of experience.
  2. Four-year experiences should be in commercial banking, banking operation, general banking, branch management and compliance, or related field.
  3. Good command of written and spoken multiple languages with minimum proficiency level on English, Persian.
  4. With formal and regular dressing to highly represent FMFB for clients.
  5. Good skill of people to attract clients while visiting branch.
  6. To have good knowledge of computer MS programs, especially excel.
  7. To have good knowledge of banking with good skill of leadership and management.
  8. Good presentation and excellent courtesy attitude.
  9. Ability to communicate and to maintain good relation with the clientele; good presentation skills and excellent courteous attitude.

Submission Guideline:

If you meet the above requirements, we are encouraging you to apply for this position. Please send us your CV along with a cover letter via email at (vacancies@fmfb.com.af).

Please make sure that your email includes the vacancy ID as the subject line.

Note that, only the candidates who are meeting the requirements of the position will be shortlisted.

About FMFB-A: As a background, FMFB-A started its operation in 2004, and is part of the Aga Khan Agency for Microfinance (AKAM), which has financial institutions operating in over different countries …View more

Posted 2 weeks ago

About FMFB-A:

As a background, FMFB-A started its operation in 2004 and is part of the Aga Khan Agency for Microfinance (AKAM), which has financial institutions operating in different countries throughout the world. It is affiliated with the Aga Khan Development Network (AKDN), a group of development agencies working in health, education, culture and rural economic development.

Job Details:

TitleLegal Officer# of vacancies1
NationalityAfghanGrade, SalaryAs Per Bank Salary Scale
TypeFull TimeClosing dateMarch 16, 2024
DurationTemporary for Six MonthsLocationHerat Region
Vacancy. #FMFB-HR-0025-2024GenderMale

Duties and responsibilities:

  • Court dealing, arranging execution of mortgages/collaterals and assisting the bank in legal or other related matters as Bank’s employee.
  • Acting as defence lawyer of the bank and representing the bank and its employees in all governmental organization such as Court of Law, Attorney General Office, Polices stations etc.
  • Execute investigation and gathering factual data regarding the legal status of client’s concerned properties/mortgage/collateral documents to protect bank’s interest.
  • Meeting with government officials and courts to gather information on legal status of collaterals.
  • Provide legal advices and counselling to FMFB and if necessary to its clients.
  • Representing FMFB in the formal and customary legal systems.
  • Provide and maintain updated information on Afghan legislation effecting the banks activities.
  • Drafting official letters for the bank addressing to the governmental organizations.
  • Working as defence lawyer in regard to loan default cases and representing the bank in the courts.
  • Legal officer is responsible to process the cases handed-over to him/her starting from registration with police station, law, court and other governmental organization independently.
  • Providing Pre and post mortgage opinion on the mortgage/collateral legal documents.
  • Assisting the bank in drafting agreements/contract on behalf of the bank.
  • Providing legal opinions on the agreements/contracts for the bank.

Qualification:

  • The position requires a bachelor degree in law with 3-5 years of work experience as defense lawyer.
  • A valid lawyer license from Islamic Emarat of Afghanistan is a requirement for the position,
  • Preference will be given to candidates with experience in law and attorney.
  • Complete knowledge of the legal procedures and regulations.
  • Knowledge of financial and legal processes of all aspects of commercial lending to business and consumers.
  • Good knowledge of Secured Transaction Law on Movable property in banking transaction.                    
  • Good knowledge of Law on Mortgage of Immovable Property in banking transaction.
  • Proven ability to collaborate effectively with internal and external parties under difficult circumstances.
  • Knowledge of banking principles, policies and procedures related laws.
  • Excellent analytical thinking and attention to details and strong written communication skills.
  • Can-do attitude, good organizer with self-planning skills with strong problem-solving and decision-making abilities.
  • Independent mindset, able to draw conclusions and communicate his/her concerns in a clear and concise manner to the management.

Submission Guideline:

If you meet the above requirements, we are encouraging you to apply for this position. Please send us your CV along with a cover letter via email (vacancies@fmfb.com.af).

Please make sure that your email includes the vacancy ID as the subject line.

Note that, only the candidates who are meeting the requirements of the position will be shortlisted.

About FMFB-A: As a background, FMFB-A started its operation in 2004 and is part of the Aga Khan Agency for Microfinance (AKAM), which has financial institutions operating in different countries throug…View more

Full Time
Jalalabad
Posted 2 weeks ago

About FMFB-A:

As a background, FMFB-A started its operation in 2004 and is part of the Aga Khan Agency for Microfinance (AKAM), which has financial institutions operating in different countries throughout the world. It is affiliated with the Aga Khan Development Network (AKDN), a group of development agencies working in health, education, culture and rural economic development.

Job purpose:

The incumbent of the position is responsible for processing the Islamic Financings Applications; monitoring the Financings Portfolio; follow-up and ensuring the timely repayment of the disbursed Islamic Financings and developing the FMFB-A MF Financings Clientele.

Job Details:

TitleIslamic Financing Officer # of Vacancies1
NationalityAfghanGrade, SalaryBank Salary Scale
TypeFull timeClosing dateMarch 21, 2024
DurationRegular (Permanent)LocationJalalabad Branch, Nangarhar Province
Vacancy NumberFMFB-HR-0026-2024GenderFemale

Position Duties and responsibilities:

  • Prospects new clients and assists them for Islamic Financing application such as reviewing financing requests applications, evaluating creditworthiness, credit risks and financial status.
  • Conducts Financing appraisal, collects detailed information (personal, business, and guaranties).
  • Presents the financing applications at the Branch Credit Committee.
  • Collaborates with the respective Branch Assistants/Manager for preparing the Financing contracts and ensures timely disbursement of financings.
  • He/She is responsible for 100% sharia compliant processing of all Islamic financing’s applications and transactions/payments.
  • Monitors the financing customers and follows it up of ensuring its timely repayment.
  • Maintains contact with clientele and Participates in the Branch Credit Committee Meetings.
  • On any walk of the Bank’s financings business such is Islamic financings process, payment to the supplier, monitoring / follow up and repayment, ensure full compliance with the relevant/prevailing FMFB Credit Policy, Procedures, sharia compliant; and full alignment with the audit recommendations.
  • Any other identical task as assigned by the respective supervisor/s.

Qualification:

Having bachelor degree in business administration, economics, finance, accounting, management, or any other qualification related to banking and position with 3 years’ experience or Baccalaureates with 5 years working experience.
Prior experience in the trade, legal, Microfinance, Finance are preferred.
Skills: Well articulate in the predominant local language of the area in which she/he works; good communication, negotiation and presentation skills; good understanding of business process; good understanding of the business-related laws / regulations of the government; good understanding of the business potential in the area in which s/he works; and good level of familiarity with the population of the area in which s/he works.   
Personal Traits: Belief in, and commitment to establishing and maintaining good relation with the clientele; being tactful and courteous; social concern and sensitive to the culture / traditions of the area of his / her engagement; belief in, and in practice promoting professional confidentiality; enthusiasm in job, specifically in working in field with clients; being mature and self-disciplined.  

Submission Guideline:

If you meet the above requirements, we are encouraging you to apply for this position. Please send us your CV along with a cover letter via email at (vacancies@fmfb.com.af).

Please make sure that your email includes the vacancy ID as the subject line.

Note that, only the candidates who are meeting the requirements of the position will be shortlisted.

About FMFB-A: As a background, FMFB-A started its operation in 2004 and is part of the Aga Khan Agency for Microfinance (AKAM), which has financial institutions operating in different countries throug…View more