About FMFB-A:

As a background, FMFB-A started its operation in 2004, and is part of the Aga Khan Agency for Microfinance (AKAM), which has financial institutions operating in over different countries throughout the world. It is affiliated with the Aga Khan Development Network (AKDN), a group of development agencies working in health, education, culture and rural economic development.

Job Details:

Duties and responsibilities:

• Visit client, guarantor, their businesses, and collateral along with the branch manager/Deputy manager to ensure their existence and the conditions.
• Find out the reason/s why the loan was not repaid on time and report it to the recovery unit.
• Visit client, guarantor, and collateral owner for the recovery process and agree with parties for

repayment of the loan as per the recovery guideline.

• Follow up with parties on agreed repayment through mobile calls or personal visits.
• Follow up on NPL accounts to bring down the percentage of NPL by organizing personal/joint visits.
• for recovery of overdue amounts.
• Obtain approval for filing cases with the authorities from the recovery unit on case to case basis, register the case, and monitor its progress for recovery of the overdue amount.

Qualification:

• Primary and Secondary school and High school graduate is preferred.
• Work experience of 2 years.
• Well articulate in the predominant local language of the area in which she/he works; good communication, negotiation, and presentation skills; good understanding of the business process; good understanding of the business-related laws/regulations of the government; good understanding of the business potential in the area in which s/he works; and a good level of familiarity with the population of the area in which s/he works. 
• Belief in, and commitment to establishing and maintaining good relations with the client; being tactful and courteous; social concern and sensitivity to the culture/traditions of the area of his / her engagement; belief in, and in practice promoting professional confidentiality; enthusiasm in the job, specifically in working in the field with clients; being mature and self-disciplined.

Submission Guideline:

If you meet the above requirements, we are encouraging you to apply for this position. Please send us your CV along with a cover letter via email at (vacancies@fmfb.com.af).

Please make sure that your email includes the vacancy ID as the subject line.

Note that, only the candidates who are meeting the requirements of the position will be shortlisted.

About FMFB-A:

As a background, FMFB-A started its operation in 2004 and is part of the Aga Khan Agency for Microfinance (AKAM), which has financial institutions operating in different countries throughout the world. It is affiliated with the Aga Khan Development Network (AKDN), a group of development agencies working in health, education, culture and rural economic development.

Job Summary: 

The incumbent of this position is responsible to serve the customers over cash counters for receiving deposits, loan repayments, processing cheques, withdrawal of cash, reconciliations of cash, exchanging currency notes, organizing cash along with other cashiers/tellers for bundling and counting. The teller is also responsible for movement of cash from and to any other branch or Da Afghanistan Bank. The teller where branch has any ATM shall also be responsible to replenish Automated Teller Machines with cash under supervision of the Branch Manager. As the cashier is front line staff, the position requires professional appearance and a customer focused attitude, he/she should be efficient in work, helpful and accurate in cash checking and counting.

Job Details:

Duties and Responsibilities:

• Assisting customers with deposit including acceptance of loan repayment, withdrawal and foreign exchange transactions of different currencies.
• Reconcile cash, check currency notes and counting cash.
• Accept deposits for early closure of loans and inform supervisor after clsol
• As custodian of petty cash, make sure payments are made as per finance policy and supporting documents are enclosed with all the cash payments.
• Review and check cash reports and making sure physical cash is always reconciled with system reports.
• Make sure that entries are posted correctly for cash movements as per Operation manual.
• Assisting other cashiers in packing cash for storing in safe.
• Report any fake currency note to Branch Manager immediately and ensure not to take such deposits.
• Report cash shortage and excess to Branch Manager/Head Teller where applicable.
• Replenishment of cash to ATMs where branch has Automated Teller Machine under supervision of Branch Manager.
• Follow all bank policies and security guidelines all time while dealing with cash.
• Make sure that cashier related stationery and office supplies like withdrawal forms, deposit slips/forms, queue management rolls, envelopes/plastic bag are sufficiently available in cash counters.
• Handling customer balance information and personal information confidential in responsible manner.
• Ensure that cashier counters are clean and work area is organized all time.
• Ensure that cash voucher filing is properly organized and arranged for any review.
• Report any money laundering and Terrorist Financing cases to Branch Manager.
• Ensure that cash is held within the limits and strong room access is as per approved policy and procedure. Any non-compliance should be reported to Branch Manager.

Qualifications:

• Having bachelor degree in business administration, economics, finance, accounting, management with 1 years’ experience or Baccalaureates with 2 years working experience.
• the experiences should be relevant to the field or in similar to field.
• Have excellent verbal and written communication skills of English and local languages.
• Be organized and able to prioritize workload.
• To meet deadlines to promote customer service.
• Be able to respond to customer demands and solve problems.
• Be well motivated, enthusiastic and able to work on initiative and be able to have fun.
• Be able to think bigger picture and appreciate where the role fits into the business.
• Presentable dressing, extrovert in nature, open minded person, patience and good listener.
• Good computing and accounting skill.

Submission Guideline:

If you meet the above requirements, we are encouraging you to apply for this position. Please send us your CV along with a cover letter via email at (vacancies@fmfb.com.af).

Please make sure that your email includes the vacancy ID as the subject line.

Note that, only the candidates who are meeting the requirements of the position will be shortlisted.