Our Corporate Identity and Culture
Our corporate identity governs our purpose, how we work, and our aspirations. It reinforces our commitment to provide financial products and services for our national economy while remaining true to the Shari’ah principles upon which we continue to expand our financial products and services to every individual and business across Afghanistan.
Mission
To provide Shari’ah-compliant financial products and services that meet the needs of our customers, and our national economy and to reduce poverty, diminish the vulnerability of poor populations, alleviate economic and social exclusion, and always hold in high regard our customers, the relationships we have with them and be committed to their aspirations.
Vision
To be the most efficient Islamic financial institution, performing to the best global standards, serving the communities where we have a presence, contributing to poverty alleviation and economic development, and being the first-choice banking partner for national and expatriate citizens of Afghanistan.
Values
- We Are Innovative: We are forward-thinking and blazed a trail by embracing ideas that challenge conventional views and provide our people the chance to turn ideas into reality.
- We Are Client-Centric: At FMFB-A, the client comes first. We strive to exceed customer expectations and contribute to a better quality of life by understanding our clients and serving their needs in the best possible way.
- We Have a Social Mission: We believe that our responsibility extends beyond our core business, and we are committed to delivering Shari’ah-compliant financial solutions that enable positive social impact.
- We Always Do the ‘Right’ Thing: We are honest and accountable in everything we do, maintaining the highest possible ethical standards and fostering trust through transparency, open communication, and feedback.
- We Value Meritocracy: All aspects of the FMFB-A employment, including our decisions to hire, promote, discipline, or discharge, are based on merit, competence and performance.
Mandate
FMFB-A’s primary mandate is to support the financial inclusion of millions of underprivileged and financially excluded households, thereby enabling broader poverty reduction and impacting the social and economic well-being of the society in Afghanistan.
The Bank strives to secure the future of many clients through Shari’ah-compliant targeted financial and multi-sectoral products and services structured according to the evolving needs of the target market.