Write to us/Call us

Thank you for your trust in FMFB-A, you can reach us through the below channels:

Customer Care / Helpdesk

Short Code: 599

WhatsApp Number: +93 790 010 104


Postal Address

FMFB-A Head Office, Lane 8, Kolola Pushta Road, District 4, Kabul – Afghanistan


General Inquiries



In order to deliver best quality services and address customer grievance, complaints and financial disputes, FMFB-A has recently established the Complaint Management Unit to further, enhance and enrich service quality to the highest standards by focusing on responsiveness, confidentiality, and transparency, which results in delivering better than ever customer experiences.