What commitments does FMFB-A make going forward?
FMFB-A is committed to:
FMFB-A
How was FMFB-A evaluated?
Inclusion [Social Ratings] conducted an in-depth review of FMFB-A’s policies, practices, and client-facing processes. This included documentation review, interviews, and checks against the CERISE+SPTF client protection indicators.
How does this benefit FMFB-A’s clients?
For clients, the certification means:
What areas does the certification cover?
The certification assesses FMFB-A’s performance in several critical areas:
How long is the certification valid?
The certification is valid for three years (2025–2028). FMFB-A will also undergo annual monitoring to ensure that client protection practices remain in place and continue to improve.
What does the “Gold Level” mean?
Gold is the highest level of certification. It indicates that FMFB-A meets the most stringent criteria for client protection, including transparency, fairness, responsible product design, and strong data/privacy safeguards.
Who awarded FMFB-A the certification?
The certification was awarded by Inclusion [Social Ratings], an international social rating agency specializing in responsible finance and social performance assessments.
What is the Client Protection Certification?
The Client Protection Certification is an independent evaluation that measures how well a financial institution protects the rights and interests of its clients. It is aligned with the CERISE+SPTF Universal Standards of Social Performance Management, a global benchmark for responsible finance.
Comply to Protect!
We strongly believe that a robust compliance system not only helps us in meeting regulatory standards but is also crucial and imperative for the timely identification, assessment, and mitigation of potential risks and ultimately leads to enhanced customer services. The compliance orientation focused on Anti-Money Laundering (AML) and Counter- Terrorist Financing CFT topics was carried … Read more