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FMFB-A

The First Microfinance Bank – Afghanistan (FMFB-A) started its operation in 2004 and is part of the Aga Khan Agency for Microfinance (AKAM), which has financial institutions operating in over 15 countries throughout the developing world. It is affiliated with the Aga Khan Development Network (AKDN), a group of nine development agencies working in health, education, culture and rural economic development primarily in Asia and Africa. Our primary objective in Afghanistan is to contribute to poverty alleviation and economic development through the provision of sustainable financial services to the poor and underserved. Since 2016, we are a member of the Global Alliance for Banking on Values (GABV) – an independent network of the banks using finance to deliver sustainable economic, social and environmental development. Our values- based banking agenda focuses on providing affordable financial services that promote entrepreneurship, agriculture, incremental housing and clean energy in Afghanistan. FMFB-A is the market leader with 67% market share in terms of Gross Loan Portfolio (GLP).

Empowers Communities Through Financial Knowledge and Entrepreneurship in Badakhshan

23/09/2026 by FMFB-A

The First MicroFinance Bank (FMFB) successfully delivered 22 training sessions over 22 days, benefiting 684 male and female participants across six branches in Badakhshan: Faizabad, Kishm, Baharak, Jirm, Shughnan, and Ishkashim. The program focused on Entrepreneurship, Financial Education, Business Management, and Consumer Rights Protection, equipping participants with practical skills in business planning, financial management, savings, … Read more

Are Wallet Push and Pull transactions available 24/7?

27/07/2026 by FMFB-A

Yes, these services are available at all times, 24/7.

Can I view my wallet transaction history?

27/07/2026 by FMFB-A

Yes, all Push and Pull transactions can be reviewed both in your online banking account statement history and via wallet.

Can I unlink my wallet at any time?

27/07/2026 by FMFB-A

Yes, you can contact the bank at any time during working hours to unlink; however, all transactions are dual authenticated.

Is it safe to link my wallet to my bank account?

27/07/2026 by FMFB-A

Typically, such transactions are, by default, available for Push transactions, and all transactions are secured with encryption and multi-factor authentication to protect your funds, whereas for Pull transactions, minor maintenance is required, which is done by the bank. Thus, in case of encountering any issue with a Pull transaction, kindly reach us via 599 or … Read more

What should I do if my wallet transfer fails?

27/07/2026 by FMFB-A

If a transfer fails, check your account balance and wallet status. If funds were deducted but not received, contact customer support for assistance at 599.

Can I transfer funds to someone else’s wallet?

27/07/2026 by FMFB-A

Yes, you can perform Push transactions (bank to wallet) to any registered wallet number; however, pull transactions (Wallet to Bank) can only be performed from your own wallet.