Are Wallet Push and Pull transactions available 24/7?
Yes, these services are available at all times, 24/7.
Yes, these services are available at all times, 24/7.
Yes, all Push and Pull transactions can be reviewed both in your online banking account statement history and via wallet.
Yes, you can contact the bank at any time during working hours to unlink; however, all transactions are dual authenticated.
Typically, such transactions are, by default, available for Push transactions, and all transactions are secured with encryption and multi-factor authentication to protect your funds, whereas for Pull transactions, minor maintenance is required, which is done by the bank. Thus, in case of encountering any issue with a Pull transaction, kindly reach us via 599 or … Read more
If a transfer fails, check your account balance and wallet status. If funds were deducted but not received, contact customer support for assistance at 599.
Yes, you can perform Push transactions (bank to wallet) to any registered wallet number; however, pull transactions (Wallet to Bank) can only be performed from your own wallet.
Most transactions are processed instantly. In some cases, it may take a few minutes, depending on the wallet provider.
Answer: You push/pull up to 100 transactions and up to AFN One Million in a month
Answer: No, it’s free of charge
A Wallet Pull is when you transfer funds from your electronic wallet back to your FMFB-A bank account.