Abdullah Hussaini
Is there a complete Tutorial or Guide on how to use SMS Banking Services?
Yes. We at FMFB-A developed a comprehensive SMS Banking User Manual that takes you through a step-by-step journey on how to use SMS Banking Services. To receive the document, all you need to do is to send us an email to customerservices@fmfb.com.af or contact us by dialing 599 and request for the “SMS Banking User … Read more
Does FMFB-A charge for the use of SMS Banking Services?
No. FMFB-A does not impose any charges to be passed on to customers. Only the normal charges will be applied per SMS as set by your telecommunication network (carrier).
What are the Provincial Codes used for Branch & ATM Location Inquiries?
The Provincial Codes are per following: S/N Province Name Province Codes 1 Badakhshan BDS 2 Badghis BDG 3 Baghlan BGL 4 Balkh BLK 5 Bamyan BAM 6 Daikundi DAK 7 Farah FRH 8 Faryab FYB 9 Ghazni GHZ 10 Ghor GHW 11 Helmand HLM 12 Herat HRT 13 Jawzjan JWJ 14 Kabul KBL 15 Kandahar … Read more
Are the SMS Codes case sensitive?
No. They are not case-sensitive.
What number should send SMS Banking enquiries to?
To request information about your account you can send an SMS to 599 with a specific “SMS Code”. The SMS Codes to use are as follows:
What should I do if I get my phone/number lost or stolen?
If the Mobile Phone Number which is registered for SMS Banking is lost, stolen or sold to another individual, then you should immediately notify FMFB-A of the incident and cancel the SMS Banking Services.
Which Telecommunication Networks are Available in this service?
This service is currently available for holders of SIM cards from Roshan and MTN telecoms.
Can I register more than one mobile phone for SMS Banking?
No. Only one mobile phone number can be registered for SMS Banking services.