Mobile Top-Up

No, you can top up any mobile number without pre-registration, as long as you have sufficient funds in your account.

Once a top-up is confirmed and processed, it cannot be cancelled or reversed.

You can use funds directly from your FMFB-A bank account linked to your online banking profile.

No, the mobile top-up service is free of cost.

Top-ups are typically processed instantly. In rare cases, it may take up to a minute, depending on the operator’s network.

Yes, the mobile top-up service is available around the clock, subject to operator network availability.

In case of a failed top-up, the amount is usually refunded within 24 hours. If not, please contact our customer support team at 599.

Yes, a confirmation message will appear on the screen. You can also view it in your transaction history.

Please double-check the number before confirming. Transactions with/to incorrect numbers cannot be reversed once processed.

Yes, you can top up any valid mobile number. Simply enter the recipient’s number during the top-up process.