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FMFB-A

The First Microfinance Bank – Afghanistan (FMFB-A) started its operation in 2004 and is part of the Aga Khan Agency for Microfinance (AKAM), which has financial institutions operating in over 15 countries throughout the developing world. It is affiliated with the Aga Khan Development Network (AKDN), a group of nine development agencies working in health, education, culture and rural economic development primarily in Asia and Africa. Our primary objective in Afghanistan is to contribute to poverty alleviation and economic development through the provision of sustainable financial services to the poor and underserved. Since 2016, we are a member of the Global Alliance for Banking on Values (GABV) – an independent network of the banks using finance to deliver sustainable economic, social and environmental development. Our values- based banking agenda focuses on providing affordable financial services that promote entrepreneurship, agriculture, incremental housing and clean energy in Afghanistan. FMFB-A is the market leader with 67% market share in terms of Gross Loan Portfolio (GLP).

How many electricity bills can I pay through my online banking account?

27/07/2026 by FMFB-A

You can pay five electricity bills per month

Categories Electricity Bill Payment, FAQs Leave a comment

Can I get a receipt or confirmation for the electricity bill payment?

27/07/2026 by FMFB-A

Yes, you will receive a confirmation message and a digital receipt once the provider acknowledges the payment.

Categories Electricity Bill Payment, FAQs Leave a comment

How long does it take for the payment to reflect with the electricity provider?

27/07/2026 by FMFB-A

Payments are typically processed in real-time or within a few seconds.

Categories Electricity Bill Payment, FAQs Leave a comment

Is there a fee for paying electricity bills through online banking?

27/07/2026 by FMFB-A

No, it is free of cost.

Categories Electricity Bill Payment, FAQs Leave a comment

How to pay the electricity bill online?

27/07/2026 by FMFB-A

Open your online banking account, go to the “Bill Payment” section, select “Electricity,” enter your bill account number, verify it, and the bill details will be retrieved automatically. Finally, select “Pay”.

Categories Electricity Bill Payment, FAQs Leave a comment

Do I need to register my mobile number to use this service?

27/07/2026 by FMFB-A

No, you can top up any mobile number without pre-registration, as long as you have sufficient funds in your account.

Categories FAQs, Mobile Top-Up Leave a comment

Can I cancel a top-up after confirming it?

27/07/2026 by FMFB-A

Once a top-up is confirmed and processed, it cannot be cancelled or reversed.

Categories FAQs, Mobile Top-Up Leave a comment

What payment methods can I use for mobile top-up?

27/07/2026 by FMFB-A

You can use funds directly from your FMFB-A bank account linked to your online banking profile.

Categories FAQs, Mobile Top-Up Leave a comment

Is there a fee for using the mobile top-up service?

27/07/2026 by FMFB-A

No, the mobile top-up service is free of cost.

Categories FAQs, Mobile Top-Up Leave a comment

How long does it take for the credit to reflect on my mobile number?

27/07/2026 by FMFB-A

Top-ups are typically processed instantly. In rare cases, it may take up to a minute, depending on the operator’s network.

Categories FAQs, Mobile Top-Up Leave a comment
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QUICK LINKS

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Email: info@fmfb.com.af | Phone: +93(0) 790 010 105