How many electricity bills can I pay through my online banking account?
You can pay five electricity bills per month
FAQs
This category is for showing the FAQs for customers.
Can I get a receipt or confirmation for the electricity bill payment?
Yes, you will receive a confirmation message and a digital receipt once the provider acknowledges the payment.
How long does it take for the payment to reflect with the electricity provider?
Payments are typically processed in real-time or within a few seconds.
Is there a fee for paying electricity bills through online banking?
No, it is free of cost.
How to pay the electricity bill online?
Open your online banking account, go to the “Bill Payment” section, select “Electricity,” enter your bill account number, verify it, and the bill details will be retrieved automatically. Finally, select “Pay”.
Do I need to register my mobile number to use this service?
No, you can top up any mobile number without pre-registration, as long as you have sufficient funds in your account.
Can I cancel a top-up after confirming it?
Once a top-up is confirmed and processed, it cannot be cancelled or reversed.
What payment methods can I use for mobile top-up?
You can use funds directly from your FMFB-A bank account linked to your online banking profile.
Is there a fee for using the mobile top-up service?
No, the mobile top-up service is free of cost.
How long does it take for the credit to reflect on my mobile number?
Top-ups are typically processed instantly. In rare cases, it may take up to a minute, depending on the operator’s network.